24/7 Monitoring Bureau
At Tektroniks we have been at the forefront of monitoring and controlling technologies for over 16 years, to further enhance our product offering we have joined forces with one of the world’s leading monitoring bureau providers. This gives us the ability to offer a broad range of monitoring support services to augment our current product offering.
Our Monitoring Bureau is an off-site, UK based organisation that remotely reviews the data your Tektroniks monitoring system records. It operates 24 hours a day for 365 days a year, meaning that when your staff go home at night, the weekend or on holiday your business is still protected and the system is being regularly monitored.
Should an alarm event be triggered then the highly trained and experienced staff within the Monitoring Bureau will receive the alarm notification. The Monitoring Bureau team review the nature of the alarm and make a judgment based on the pre-qualified criteria. Because of the specialist knowledge the team have the number of out of hours alarms that you/your employees receive can be reduced to only those that are critical to the operation of the business. This not only saves on out of hours call outs, it also saves money by reducing the level of overtime paid to key holders and out of hours costs paid to engineers.
The level of cover our Monitoring Bureau offers is tailored to the exact needs of your business and the sector that your business operates in. The performance level at which the bureau operates is agreed with you.
A Tektroniks Monitoring System and the Tektroniks 24/7 Monitoring Bureau means total piece of mind for all monitoring and legislative needs of your business. To discuss further then please click here to contact us.